Shipping

Shipping information for Sylvia Spirit

 Sylvia Spirit is currently shipping to the following counties :-

  • Australia
  • New Zealand
  • United States 
  • Canada
  • United Kingdom
At Sylvia Spirit our customs are so important to us. We want to build trust with you and be transparent with our shipping prices. We are working hard to keep our shipping rates low as we believe that this is the least we can do for your generosity of choosing us to shop with. Please see below for shipping prices and if you are eligible for FREE shipping!  

AUSTRALIAN ORDERS 

STANDARD SHIPPING

FREE Shipping for all Australian orders over $100

Estimated delivery times: The estimated delivery time is 4 - 6 business days, depending on what state you're in, and whether you're in a metro or regional area. All orders are posted from Sydney via Australia Post. However, as we're getting closer to Christmas, if you're putting in an order for an upcoming event, wedding, formal or special occasion, we would recommend express shipping over standard shipping to avoid any delays!

EXPRESS SHIPPING

All orders for express shipping -  Flat Rate $14.50

Estimated delivery times: The majority of Express Post parcels are delivered in 1-3 business days, but some regional areas can take up to 5 business days. All orders are posted from Sydney via Australia Post. If you need your order for an upcoming occasion, we would recommend Express Post to avoid any delays!

 

INTERNATIONAL ORDERS

NEW ZEALAND

All New Zealand orders - Flat Rate Shipping is $15.99 AUD ( 6-10 working days). All orders will be sent via international standard Australian post.
UNITED STATES & CANADA 
All United States & Canada orders - Flat Rate Shipping is $15.99 AUD ( 6-10 working days). All orders will be sent via international standard Australian post.
UNITED KINGDOM
All United Kingdom orders - Flat Rate Shipping is $15.99 AUD ( 6-10 working days). All orders will be sent via international standard Australian post.
 

CUSTOMS TAXES

Please note that we are not responsible for another country's taxes or customs charges which may be imposed when your parcel is delivered, nor any delays in transit. Sylvia Spirit is not responsible for any charges incurred for receiving orders internationally, and any customs charges and taxes (including VAT) are payable by the receiver. 

We will not accept parcels back for a refund where the customer has chosen to reject customs charges, as these are the responsibility of the customer. 

 

INCORRECT ADDRESS
Please ensure that the postal address provided at checkout is your correct. It is your responsibility to provide the correct delivery address for your order. If the wrong delivery address is provided, Sylvia Spirit will not refund your order or offer a replacement.